Last updated: July 2026

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At Rewired Handmade, every item is handmade by me using carefully selected vintage and reclaimed textiles. As a one-person business, every order means a great deal, and every purchase directly supports slow, independent craftsmanship.
 

As a small independent maker, every Rewired Handmade piece is carefully designed, handmade and packaged by me. Returns have a significant financial impact on my business, both in time and costs. If you are considering a purchase, I kindly ask you to carefully review all product photos, descriptions and measurements before placing your order. If you have any questions or would like additional photos or information, please don't hesitate to get in touch before purchasing, I'm always happy to help you choose the right piece. Your thoughtful purchase helps support slow fashion, small-scale craftsmanship and a more sustainable way of creating.

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1. Returns

If you are purchasing as a consumer within the European Union, you have the right to return eligible items within 14 days of receiving your order, in accordance with applicable consumer law.

To be eligible for a return, the item must:

• Be unused and unworn

• Be returned in its original condition

• Be returned with its original packaging where reasonably possible

Before returning an item, please contact me at rewiredhandmade@gmail.com so I can provide the appropriate return instructions. Unless the item is faulty, damaged or incorrect, the cost of returning the item is the responsibility of the customer.

Refunds will be processed in accordance with applicable consumer law after the returned item has been received and inspected.

Please note that personalised or custom-made items are exempt from the right of withdrawal and cannot be returned unless they arrive damaged or defective.

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2. Damaged or Incorrect Orders

If your order arrives damaged, defective or you receive the wrong item, please contact me within 7 days of delivery.

Please include:

• Your order number

• A short description of the issue

• Clear photographs of the item

I will always do my best to find a fair and suitable solution.

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3. Repairs

Every Rewired Handmade piece is designed to be worn and loved for many years. Because many items are made from vintage and reclaimed textiles, natural wear may occur over time. Where possible, I am happy to offer repairs to help extend the life of your item. Depending on the repair, I may ask you to cover the shipping costs while I cover the repair itself. Please email me with photos and a short description so we can discuss the best solution together.

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4. Questions

If you have any questions before or after your purchase, please feel free to contact me at:

rewiredhandmade@gmail.com I'm always happy to help.