Returns & Repairs Rewired Handmade

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1. Returns

Due to the nature of Rewired Handmade products (being handmade, one-of-a-kind, and produced in small batches) returns are not accepted.

 

This is in accordance with EU consumer law, which allows an exception to the right of withdrawal for custom-made and unique goods that cannot be resold.

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Please carefully review product descriptions, photos, and measurements before purchasing. If you have any questions, feel free to contact me before placing an order.

 

2. Damaged or defective items

If your item arrives damaged or defective, please contact me within 7 days of delivery at [RewiredHandmade@gmail.com]

 

Please include:

• Your order number

• A short description of the issue

• Clear photos of the damage

Together we will look for a fair solution.

 

3. Repairs

Each item is handmade using vintage and reclaimed fabrics, which can naturally be more delicate due to age.

If your item becomes damaged over time, I am happy to discuss repair options.

 

Depending on the situation, I may ask that shipping costs are covered, while I cover the repair itself.

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Please email me with details and photos so we can discuss the best solution.

 

4. Changes to this policy

This policy may be updated at any time. Any changes will be effective immediately upon posting on this website